You Can’t Push a Chain: Integrated communication and marketing

Leadership, to me, is best understood through a simple idea: you can’t push a chain.

The phrase is often said as “you can’t push a string,” but a chain makes the lesson clearer. When you try to push a chain, it collapses. Forward movement only happens when you pull with direction and intent.

That principle has shaped how I understand leadership.


The Chain Lesson

When I was a kid, a close friend of my father was a well-known local ironworker. He used chain as a core building material creating staircases, handrails, and intricate metal work. At the time, I couldn’t understand why something so flexible would be trusted as a structural element. He would tension each link and weld them together. This flimsy weak thing became this amazing twisted steady structure.

The answer came years later.

You can’t push a chain in most circumstances. But you can change how it behaves if the links are welded together. To do that, the chain must be pulled tight. The welding has to be strategic and intentional. Even then, pulling remains the strongest way to create movement.

In rare situations, a welded chain can withstand being pushed but only because alignment and reinforcement came first.


Leadership Is Pulling and Welding

That’s how I see leadership.

A leader pulls the chain tight. They create direction and tension. More importantly, they weld the links connecting people, purpose, and understanding. Without that connection, the system collapses under pressure.

Effective leadership also requires judgment. A welded chain isn’t always the right tool. Knowing when to pull, when a small push might work, and when to use an entirely different approach is part of leading well.


Where Marketing Fits In

This is where leadership and marketing intersect.

Marketing is the weld.

Promotions, public relations, publicity, sales, and customer service aren’t just business functions. They are communication tools. Together, they form what I believe marketing truly is: integrated communication.

Leaders don’t just communicate outwardly. They must communicate with their teams, their superiors, elected officials, and the public. In every case, clarity and consistency are what hold the system together.


The Takeaway

You can get a lot done by pulling alone. But when the links are welded, when communication is clear, intentional, and repeated you gain stability and strength in every direction.

That’s what leadership means to me.

Not pushing people forward but pulling them together so the system is strong enough to move on its own.